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Chapter 01 · Managed IT & Support

Canadian Remote Support

Fast, secure remote support from a Canadian team that already knows your systems.

Request a quoteTypically included from Essential and up
01
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What is included

Scoped and quoted after your free assessment, delivered by the same team that supports you daily, and documented so nothing lives in one person’s head.

01

Unlimited remote tickets on managed plans

02

Support desk 8am–6pm ET, escalation after hours

03

Canadian team, no offshore call centre

How we start

Same four steps, whatever you need.

01

Free assessment

Thirty minutes on a call or at your office. We inventory what you're running, check where you're exposed, and ask what keeps breaking.

02

Written findings

A plain-language summary of risks, gaps and quick wins, plus a fixed monthly number. Yours to keep whether you sign or not.

03

Onboarding

Monitoring agents, backup, security policy and documentation go in over the first two weeks. No downtime for your team.

04

Ongoing

One number to call, one invoice a month, and a quarterly review where we show you what we caught before you saw it.

Also in chapter 01

Managed IT & Support

Next step

Get canadian remote support scoped and quoted.

A free assessment of what you're running, where you're exposed, and what it should cost. You keep the written summary either way.

Book your free assessment
1.855.561.4283 info@netgatetech.ca

Hamilton · Burlington · Oakville · Mississauga · the GTHA
Support desk 8am–6pm ET · Monitoring 24/7