Managed IT & Support
The base layer. Support your people can actually call, machines that stay patched, and eyes on every system around the clock.
Read chapter 01Canadian Remote Support
Fast, secure remote support from a Canadian team that already knows your systems.
Local Onsite Support
Hands on help at your location when remote won't cut it.
24/7 Monitoring & Alerting
We watch every server, endpoint and link, and catch problems before they become outages.
Servers & Workstations
The right hardware, properly configured, backed by ongoing support.
Network Design & Installation
Wired, wireless and switching, built so your business can grow on it.
Security & Continuity
The layer that keeps you out of the news. Endpoints, perimeter, backups, and a rehearsed plan for the worst day.
Read chapter 02Cyber Security
Layered defence and zero trust architecture built for real world threats.
Managed Endpoint Detection & Response
Continuous monitoring and rapid remediation on every device you own.
Firewall Security
Enterprise grade firewall management securing your network perimeter.
Backup & Disaster Recovery
Reliable backups and a tested recovery plan, so downtime never becomes data loss.
VOIP, Surveillance & Access Control
Phone systems, cameras and door access, all under one roof.
Cloud & Data
Your systems of record. Mail, files, licences, dashboards and ERP, run properly instead of merely subscribed to.
Read chapter 03Cloud Computing
Microsoft 365, Google Workspace and AWS, deployed and managed properly.
Business Intelligence & Dashboards
Power BI sales, cash flow and inventory dashboards, refreshed and maintained monthly.
ERP & Business Systems
Dynamics 365, Business Central and Power Platform, from rollout to day to day support.
Build & Automate
The layer most IT firms won't touch. Websites, stores, integrations and AI that remove manual work for good.
Read chapter 04Website Development
Fast, modern sites that load quickly and are built to be found.
E-commerce Development
Stores that sell. Magento 2, Shopify and WooCommerce.
API & Software Development
Custom software on a secure data foundation, with a real change management plan behind it.
Business Automation & Integrations
Connect your store, accounting, CRM and email so nobody retypes data again.
Custom Internal Tools & Portals
Booking systems, client portals, quote calculators, inventory trackers.
AI Implementation & Automation
Assistants trained on your own information, document processing, lead capture that runs itself.
Years supporting Golden Horseshoe businesses
Monitoring and alerting on every managed system
Services under one roof, one invoice, one number
Satisfaction guarantee. If you're not happy we make it right
Four steps, starting with a free half hour.
Free assessment
Thirty minutes on a call or at your office. We inventory what you're running, check where you're exposed, and ask what keeps breaking.
Written findings
A plain-language summary of risks, gaps and quick wins, plus a fixed monthly number. Yours to keep whether you sign or not.
Onboarding
Monitoring agents, backup, security policy and documentation go in over the first two weeks. No downtime for your team.
Ongoing
One number to call, one invoice a month, and a quarterly review where we show you what we caught before you saw it.
Three ways to work with us.
Every plan is a fixed monthly number quoted after your free assessment. No per-ticket billing and no surprises on the invoice.
Essential
For a small team that mostly runs itself and needs a safety net behind it.
- 24/7 monitoring and alerting
- Patch and update management
- Managed antivirus
- Unlimited remote support
Managed
Most chosenOur most common plan. Full coverage for a business that cannot afford downtime.
- Everything in Essential
- Managed EDR and firewall
- Backup and disaster recovery
- Scheduled onsite visits
- Cloud licence management
Managed Plus
Coverage plus a monthly block of build time for the projects that keep getting postponed.
- Everything in Managed
- VOIP, cameras and access control
- Monthly development and automation hours
- Dashboards and reporting
- Quarterly technology review
What clients say when we ask.
Every review here was left by a client through our feedback form and published with their permission.
“Very responsive”
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Thirty minutes.
No obligation.
A free assessment of what you're running, where you're exposed, and what it should cost. You keep the written summary either way.
Book your free assessmentHamilton · Burlington · Oakville · Mississauga · the GTHA
Support desk 8am–6pm ET · Monitoring 24/7