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Who we are

One team. One invoice. One number to call.

Netgate has supported businesses across the Golden Horseshoe for over twenty years. What makes us unusual is the fourth chapter: we do not just keep your systems running, we build the software that runs on them.

20+

Years supporting Golden Horseshoe businesses

24/7

Monitoring and alerting on every managed system

19

Services under one roof, one invoice, one number

100%

Satisfaction guarantee. If you're not happy we make it right

Why businesses stay

Six reasons, none of them a slogan.

01

Satisfaction guarantee

Quality service is the priority. If you're not happy, we make it right.

02

Quick response

Not just fast. The fastest resolution times in the Golden Horseshoe.

03

One stop shop

Managed services, cloud, security, software. The only call you need to make.

04

Reputable team

20+ years of expert IT service and support for local businesses.

05

Project management

Certified project managers keep work on time and on budget.

06

Proactive, not reactive

24/7 monitoring catches issues before they become problems.

What it looks like

Four ordinary weeks at Netgate.

Representative engagements, told as they happened on the clock.

Scenario 01 — Ransomware, caught

A crypto locker fires on a workstation at 4:02 on a Friday.

4:02 pm

EDR flags encryption behaviour and isolates the machine from the network

4:09 pm

A technician confirms, kills persistence, starts the wipe

4:40 pm

Machine re-imaged from the standard build; files restored from backup

Monday

You get a report on where it came from, and the hole is closed

Scenario 02 — Dead server

The file server dies during month end close.

9:15 am

Monitoring alerts us before staff notice; drives confirmed failed

9:30 am

Failover to the backup image begins on spare hardware

11:00 am

Staff are working again while replacements are ordered

Thursday

New server installed, tested, documented

Hardware and software we deploy and support
HPAppleUbiquitiLenovoGoogleIBMOpenAIDellSentinelOneMicrosoft AzureClaudeMicrosoft 365XeroxTP-LinkCiscoAcronisVeeamHPAppleUbiquitiLenovoGoogleIBMOpenAIDellSentinelOneMicrosoft AzureClaudeMicrosoft 365XeroxTP-LinkCiscoAcronisVeeam
Start here

Find out what you
are actually running.

A free assessment of what you're running, where you're exposed, and what it should cost. You keep the written summary either way.

Book your free assessment
1.855.561.4283 info@netgatetech.ca

Hamilton · Burlington · Oakville · Mississauga · the GTHA
Support desk 8am–6pm ET · Monitoring 24/7